Orders & Shipping
Shipping & Orders
Orders are packed and shipped Monday through Friday from our warehouse in Alabama. Our warehouse is closed on weekends and for major holidays.
Please allow for 1 – 2 days of processing time when estimating your order delivery. Processing times may be longer during high volume periods.
LÍLLÉbaby is happy to offer standard and expedited shipping options to help you get your order quickly.
- Standard Shipping: 2 Days Order Processing + 5 – 10 Business Days Shipping
- FedEx 2Day®: 1 Day Order Processing + 2 Business Days Shipping
- FedEx Standard Overnight®: 1 Day Order Processing + 1 Business Day
Holiday Shipping Delays: Due to a short pause in our warehouse operations during the holidays, new orders placed between 12/26/24 and 1/05/25 will be processed promptly beginning on 1/06/25, in the order they were received. Thank you for your patience!
If placed before 11am, most expedited will go out the same business day. We will make every effort to fulfill expedited orders on the day they are placed, however we are unable to guarantee same-day shipping.
Free Shipping with an Order of $49.99+
When your purchase totals $49.99 or more, you'll enjoy the perk of FREE standard shipping within the contiguous US. If your order is under $49.99, don't worry – we've simplified things with a flat shipping rate of just $10.00. A flat shipping rate of $10.00 is also applied to orders shipped to Hawaii, Alaska, Puerto Rico or APO addresses.
Expedited shipping options are available. These rates are calculated at check out based on current carrier rates.
While we do not ship internationally, our product may be available in your local area through our extensive global network of international distributors and retailers. Just email us at CustomerService@lillebaby.com for more information about where to purchase LÍLLÉbaby products worldwide.
Choose Shipping Protection at Checkout for Added Protection – Provided by Corso
LÍLLÉbaby is proud to partner with Corso to offer Green Shipping Protection. By selecting Corso at checkout your order will be protected from damage, loss, or theft.
When you opt in for Shipping Protection at checkout and complete your purchase you will receive an email with details of your protection. In the unfortunate case that your order never comes or is broken upon arrival please check your inbox for this email to begin a claim.
We are excited to offer this service to you and recommend you consider Corso shipping protection at checkout.
By not selecting Shipping Protection, we are not liable for any lost, damaged, or stolen items.
Preorders and Backorders:
Orders containing both a preorder and an in-stock item will ship once the preordered item is in stock.
Order Cancellations and Adjustments:
Unfortunately, once an order is placed our team is unable to cancel or make adjustments. We apologize sincerely for the inconvenience. All orders that are not marked Final Sale are also eligible Free Returns.
Address Changes:
We are not responsible for incorrect addresses entered upon ordering. We apologize for any inconvenience this may cause.
Customer Service & Support
If you have questions regarding placing or tracking your order, contact our customer service team at CustomerService@lillebaby.com. We look forward to assisting you!
